We build upon existing talents within your board and volunteers.  You strategically insert our qualified staff, at the
right level, at the needed time.  Although you may  require just a few hours of administrative assistance weekly,
we are there all week, ready on demand to immediately fill or schedule your requests when your volunteers call
and your deadlines loom. We call this Staff on Demand.

Premium Organization recognizes that different tasks require different skills sets, and so your Staff on Demand
is delivered at different service levels. From year to year, you may find that you have gained an amazing writer
and graphic designer within your volunteer group, but your most talented and able event manager has now
retired. You can plug into any of our staff resources, as you need them, and change those resource requests
with each new board and committee team.
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Friendly Voice:
Receptionist: While anyone can answer a phone, not just anyone can be a ready source of information and have
answers for your volunteers and members. All staff take responsibility for knowing our client portfolio of events,
campaigns, and initiatives. When anyone in our office answers your phone, we are a collective resource for
dates, times, locations, and registration information for your audience.

Able Basics:
Clerical: Copying, Filing, Data Entry….all seemingly simple tasks that quickly become problematic if not done
well. Our professional approach means, especially at this level, we pay attention to detail, efficient processes,
and best practices for consistently high accuracy over time.  

Documentation and Consistency:
Core Administrative Series:  When you have a task or process that could be repeated multiple times by different
people, and expect to get the same result.

The skill or knowledge required is greater than clerical, but the learning curve is definable, the outcome is
measurable, and the documentation and instruction manual is not complex. These functions typically support
recurring events and programs, committee efforts, and membership options.  Sample tasks might be event
registration tallies, membership enrollment or payment functions, banquet and event orders, speaker and
program logistics, and committee meeting notes or support.

Thoughtful Problem Solving and Project Management:
Advance Administrative Series: When you have a task or process that could be repeated multiple times by
different people, and the results are widely divergent.

Not only is the skill or knowledge required greater than clerical, but these learning curves are longer and
steeper, the outcomes may or may not be easily measurable, the visibility or import is high, and the ability to
document an exact process will not necessarily produce an acceptable result. These functions typically involve
creative thinking, drafting or writing skills, governance knowledge, special software or systems training, and
more experience in meeting planning, board management, financial knowledge, or industry awareness.
Examples include accurate and consistent board meeting minutes, nominations and elections procedures,
developing forms and protocols, budgeting and financial report generation, preparations for tax filings, annual
reports, newsletter creation, membership or fund raising campaign management, and working with financial
sponsors or high level presenters.

Specialists:
Specialist Administrative Series:  Graphic Design, Marketing, Branding, and Public Relations, IT support, Web
Design and Management, Major and Special Events Planning and Management, Advocacy Representation, Full
Charge Bookkeeping, and more.
Please contact us if you have questions or would like additional information about our services.
Info@PremiumOrganization.com or give us a call at 602.840.2900
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